Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Mark Avery

Principal Agent

Debbie Frame

Customer Service Representative

Tom Ross

Producer / Agent

Tom Ross grew up in Charlotte and moved to Gastonia in 1987. Tom and his wife Jill have been married since 1986 and have 3 children and 3 grandchildren. Tom recieved his bachelor’s degree in business administration from Montreat College in 1999. He has been in the insurance business as a trusted advisor for 15 years. In his spare time, Tom enjoys spending time with his family, hiking, cooking and folk dancing. As a member of Avery Insurance Group, he looks forward to serving your insurance needs.

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